Return And Exchange Policy
We offer a 7-day return and exchange window from the date of delivery.
To be eligible for a return or exchange, products must meet the following conditions:
- Unused and unwashed
- In their original condition
- All original tags attached
- Returned in the original packaging
Returns or exchanges may be accepted in the following cases:
- Incorrect product received
- Manufacturing defect
- Size exchange, subject to stock availability
Products purchased during clearance or promotional sales may not be eligible for return or exchange, unless the product is found to have a manufacturing defect.
All returned products are subject to quality inspection before a return, exchange, or refund is approved.
How to Request a Return or Exchange
To start a return or exchange, please drop us an email or message us on WhatsApp within the 7-day window, with your order number and the reason for the request (photos help if the product is defective or incorrect). Our team will guide you through the next steps and process it for you.
- WhatsApp: +91 95668 73239
- Email: admin@offscrypt.club